Reception

 Bupa
 Australia, , New South Wales
 3 weeks, 4 days ago

Job Description:

About Bupa:
We are a global Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. In Australia, we help to take care of people through our health insurance services as well as providing a personalised approach to care through our dental clinic network, our optical centres, audiology services, Bupa Medical Visa Services and over 70 aged care homes. At Bupa our people are transforming and making a difference in the world of health & care.

Your opportunity:
Our Receptionists are the first point of contact for our customers in our Visa Medical Assessment Centres, and help make sure our customers feel supported and prepared as they prepare to live, work and study in Australia.

We currently have a rare opportunity for experienced receptionists with a passion for customer service to join our team in Parramatta on a fixed term full time basis

As a member of our exceptional reception team you will:

  • Provide first level information and instructions including directing Visa Applicant/s to the initial Waiting Room, having confirmed their appointment details.
  • Conduct ID /Security Check as per process.
  • Payment handling (EFTPOS).
  • Complete data entry into e-medical system and Q-flow system.
  • Determine which services Visa Applicants are required to complete (x-ray, doctor and/or nurse).
  • Provide support to the Senior Administrator and Leadership Team in management duties, in adherence to regulatory, compliance and clinical quality and safety (as required).
  • You will be/have:
    You will have strong skills in customer service & administration. You are inspired and driven by the opportunity to work with a global leader in health care that is on the path towards exciting transformation and growth.

  • Experience within fast-paced admin, reception or customer service, with a focus on process and adherence to standards.
  • The ability to work well under pressure
  • Great communication skills.
  • A professional and friendly manner at all times.
  • Time management skills and ability to work within a fast-paced, structured process.
  • Proven team work skills and demonstrated ‘can do’ attitude.
  • Join Us:
    Our Parramatta clinic team are passionate and professional, and we really care about the work we do. Our team culture is known for being open, honest and collaborative, with our customers at the centre of everything we do. The clinic is conveniently located on 60 Station Street, Parramatta . The centre operates from 7am to 7pm Monday to Saturday and flexibility with start and finish times is desirable.

    Apply now and you'll enjoy all the benefits of working with Bupa in Australia, including:

  • Comprehensive training and ongoing development - we say it because we actually do it!
  • Internal career progression opportunities
  • Competitive salary + annual bonus + Bupa benefits including significant product and service discounts
  • Regular team meetings and celebrations of success - you're part of a big team where your contribution is really valued
    Discover what makes Bupa a place where talented people find inspiring personal and professional opportunities and rewards, working in a team where your expertise is recognised and your contribution truly valued.
  • We'll start shortlisting and interviewing as soon as we receive your application so please apply ASAP if you are keen to join our Bupa family!

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