Internal Building Consultant, Home Contents Claims

 Westpac New Zealand Limited.
 Australia, Sydney, New South Wales
 3 weeks, 1 day ago

Internal Building Consultant, Westpac Group General Insurance

  • Are you Customer Service Driven?
  • General Insurance Opportunity.
  • Location: Barangaroo, Sydney.
  • How will I help?
    The Internal Building Specialist will report into the Team Manager – Home & Contents Complex Claims, you will assess and process claims, answer incoming calls from customers and liaise with external suppliers and providers to settle claims in a the most efficient and cost-effective manner.


    Showing empathy to the customer, the Internal Building Specialist will use the systems and processes provided to manage the customer’s claims. The Internal Building Specialist will always manage customer’s expectations of service levels and deliver a superior customer claims experience.


    You will:

  • Estimate quantities and costs of materials
  • Conduct scope of work assessments/audits
  • Communicate proactively with policyholders and trade repair partners
  • Ensure repairs are delivered to a high standard of quality and expertise
  • Take ownership and provide advice on a range of residential property claims, which can include total losses
  • Possess excellent customer service skills and have an empathetic manner
  • Liaise with Claims Team to provide regular building terminology/repair training
  • On-site property inspections to ascertain the cause and extent of damage and complete scope of work review
  • What’s in it for me?
    In a word, lots! Be part of the future of a business that has been around for 200 years and whose vision is becoming the world’s great service companies. As part of the Westpac team you will qualify for financial perks (like special banking, wealth and insurance offers), you’ll receive a competitive salary, and training and progression opportunities so your career can continue to grow.


    What do I need to succeed?
    Demonstrated experience working in a fast-paced team environment with the ability to manage competing priorities with a calm and professional approach; High level of computer competency and strong attention to detail; Experience in writing professional, accurate building inspection reports; Prior working knowledge and experience within the Insurance Industry; Ability to make claims decisions in line with our Product Disclosure Statement terms and conditions; and Ability to identify industry building trends that might impact claims costs.


    What’s it like to work there?
    Westpac Group is an equal opportunity employer, and we're proud to have created a culture and work environment that values diversity, flexibility and fosters inclusion.


    We are committed to constantly seeking ways to help our customers and their families prepare for their best financial future and want to create an organisation of people who love helping people, so there’s never been a more exciting time to join us.


    How do I Apply?
    Start here. Just click on the APPLY button.

    Brand:BT Financial Group

    WARNING. If you think that this Job could be fake or it's content has errors, please help us by denouncing it. Report this job offer

     Get more offers like this via email

     Similar Offers

    Australia Occupational Health Manager

    Alcoa of Australia Ltd
    Australia, , Western Australia
    Alcoa (NYSE: AA) is a global industry leader in bauxite, alumina and aluminum products, with a strong portfolio of value-added cast and rolled products and s... ...
    Joblead

    Register Your Interest For Future Graduate Opportunities - Australia

    Aristocrat Technologies Australia Pty Ltd
    Australia, , New South Wales
    Job Posting Title Register your interest for future graduate opportunities - Australia Summary At Aristocrat we bring joy to life through the power of play a... ...
    Neuvoo

    Australia Occupational Health Manager

    Alcoa of Australia Ltd
    Australia, , Western Australia
    Alcoa (NYSE: AA) is a global industry leader in bauxite, alumina and aluminum products, with a strong portfolio of value-added cast and rolled product ...

    Australia Occupational Health Manager

    Alcoa of Australia Ltd
    Australia, , Western Australia
    safety coordinator manager Jobs in Pinjarra. Alcoa (NYSE: AA) is a global industry leader in bauxite, alumina and aluminum products, with a strong por ...

    Senior Legal Counsel

    ROBERT WALTERS AUSTRALIA
    Australia, Wollongong, New South Wales
    COOKIES ON OUR WEBSITE We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, w ...

    Lawyer, Wealth Management

    ROBERT WALTERS AUSTRALIA
    Australia, Sydney, New South Wales
    About you: Salary Attractive Salary Package Location Sydney FULL_TIME ...

    Manager- Risk Assurance

    KPMG Australia
    Australia, Canberra, Australian Capital Territory
    Your Opportunity Select KPMG member firm site and language. Select KPMG member firm site and language. Apply nowJob no:507650Work type:Permanent Full ...

    Director Of Experiences (Market Management) - Relocate To Australia

    Confidential
    , Australia
    At the BRG we curate and sell experiences that shift the way people experience life. The Big Red Group (BRG) is a rapidly scaling platform for E-commerce mar... ...
    Jobomas

    Australia Occupational Health Manager

    Alcoa of Australia Ltd
    Australia, , Western Australia
    safety coordinator manager Jobs in Pinjarra. Alcoa (NYSE: AA) is a global industry leader in bauxite, alumina and aluminum products, with a strong portfolio ... ...
    Joblead
    Mercadojobs