We're looking for a candidate to fill this position in an exciting company.
This new role ‘Head of Customer’ involves oversight of client facing engagements, care for the client experience of our service and support, and most essentially, a catalytic role in assisting clients realise value and surpass expectations in using our programs.
This is a role for someone who has an innate drive to fulfil the client need with energy, empathy and a solution-driven mindset. You will have a gift for enterprise-level professional service provision and a vision for using technology for achieving superior outcomes. You will have a history of project delivery to targets and timelines.
Demonstrated success in providing complex professional or consulting services to senior people in corporate enterprises including problem solving, needs analysis, project sponsorship, documentation and accountability
A portfolio of technology solutions that you have brought to market and led to product market fit, along with experience and ease at establishing credibility and authority with clients and other stakeholders
Being a people person, you are able to manage complex relationships, avoid and manage conflict and provide leadership, management and motivation within a small team environment
Tertiary educational qualifications across any of a range of possible disciplines
A track record of results that reflects your maturity, judgment, perseverance and your ability to inspire confidence
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