Customer Service Team Leader

 Veritas Recruitment
 Australia, Melbourne, Victoria
 6 days, 12 hours ago

A well-regarded company within the manufacturing and distribution industry based in Melbourne's northern suburbs is looking to appoint an experienced Customer Service Team Leader to manage a small team. This company has grown substantially over many years and now offers a raft of products for their loyal clients.

The Role

Reporting to the Administration Operations Manager, working 9.00am - 5.00pm Monday to Friday, your duties will include:

  • Mentoring and keeping a small team motivated, uplifted and energetic on a day to day basis
  • Answering and managing escalated inbound calls from clients
  • Liaising with distributors, Sales, marketing, production and warehouse staff around production and client requirements
  • Getting hands dirty and jumping in to assist team with hundreds of purchase orders daily
  • About You:

    The ideal individual will possess the following traits:

  • Exceptional people and communication skills with the ability to persuade clients and internal staff members for the greater good of the company
  • Proven problem-solving skills with a can-do attitude and strong work ethic. The successful candidate will know how to make magic happen
  • Must be a resilient, happy and professional team player
  • Experience within a manufacturing and distribution environment will be highly regarded
  • This is an opportunity for you to work in modern facilities close to home with FREE onsite parking. This is a permanent full-time position located in the Western suburbs Monday - Friday, 9.00am - 5.00pm.

    If you are looking for a new challenge and a rewarding career working with a market leader in their field, then we encourage you to apply 'NOW'.

    To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Stephanie Watkins on 03 9948 9499.

    (SK946442A)

    Please visit www.veritasrecruitment.com.au to view more jobs

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