Call Centre Team Leader

 Micromex Research and Consulting
 Australia
 2 weeks ago

We are a busy Market Research company looking for a motivated and energetic individual to learn most aspects of our business.

The successful applicant will be primarily assisting staff conducting market research projects, administrative duties and (after onsite training) acting as a team leader to our call centre of market research interviewers. The candidate will have the opportunity to develop an understanding of the market research industry and gain unique team leader experience, whilst obtaining a Certificate IV in Leadership and Management. Once the traineeship has been completed there will be the possibility of continuing the role.

The successful candidate will have:

  • Strong organisational ability with excellent communication skills
  • Great customer focus and the ability to relate to people from diverse backgrounds
  • Basic computer skills and a willingness to learn
  • The ability to work to targets and KPIs
  • A positive can-do attitude and team skills
  • Commitment, reliability and drive
  • The ability to work on a number of projects and prioritise tasks
  • The ability to work autonomously whilst still operating as part of a team

The suitable applicant will be available to work a varied roster that runs Monday to Saturday, including evening work up to 8.30pm on weekdays.

Duties will include:

  • Reporting to project managers and assisting with all areas of research projects
  • Monitoring call centre staff conducting telephone interviews, providing feedback on performance
  • Answering telephone enquiries
  • Conducting telephone interviews
  • Filing, photocopying, scanning, emailing and general office administrative duties
  • Working towards and completing a Certificate IV in Leadership and Management

In return you will work for an organisation who truly values their employees, a supportive team and ample opportunities for professional development.

This is a great opportunity for someone to start their career.

Please note, if you have completed any Certificate IV or higher, you will not be eligible for this opportunity.

To apply for this position please email your resume and a cover letter to:

Your cover letter should be no longer than 1 page and should outline the skills that make you a suitable candidate for the position.

Applications without a cover letter will not be considered.

WARNING. If you think that this Job could be fake or it's content has errors, please help us by denouncing it. Report this job offer

 Get more offers like this via email

 Similar Offers

Network Procurement Officer

Reporting to the Head of Global Procurement, the Network Procurement Officer (APAC) is responsible for administrative and operational support for the procure... ...
Australia
Megaport
Joblead

Reception & Administration - COVID19 - Aged Care Facilities - Melbourne Wide

THE COMPANY: Due to the current COVID19 climate within the Victorian aged care sector. people2people is partnering with a number of aged care facilities acro... ...
Australia, Melbourne, Victoria
People2people
Neuvoo

AIR6500 Proposal Engineering Team –Various Locations Across Australia

AIR6500 Proposal Engineering Team –Various locations across Australia 7088BR About us: Lockheed Martin Australia is committed to shaping Austr ...
Australia
Lockheed Martin Australia

Business Development Lead Space Australia

Swipe left and right to navigate between previous and next jobs. Business Development Lead Space Australia ACT, Canberrra (Barton) Business Deve ...
Australia
Lockheed Martin Australia

Clinic Manager

We're looking for a candidate to fill this position in an exciting company in The Medicine Sector. Plan and drive operational and retail excelle ...
Australia
Laser Clinics Australia

Clinic Manager

We're looking for a candidate to fill this position in an exciting company in The Medicine Sector. Plan and drive operational and retail excell ...
Australia, Cairns, Queensland
Laser Clinics Australia

Clinic Manager

We're looking for a candidate to fill this position in an exciting company in The Medicine Sector. Plan and drive operational and retail excell ...
Australia, Canberra, Australian Capital Territory
Laser Clinics Australia

Administration Officer - Home Care Package

Flinders and Upper North Local Health Network, Whyalla / Port AugustaIndicative Total Remuneration $59,739 - $64,388 pro rata - Temporary P/T 18.75 hrs p/wk ... ...
South Australia, Australia
Confidential
Jobomas

Cosmetic Injector- Toowong

Location: LCA TOOWONG Posted on: 04 May 2020 Since opening in 2008 Laser Clinics Australia (LCA) has been the market leader in non-invasive aesthetic trea... ...
Australia, , New South Wales
Laser Clinics Australia
Joblead
Mercadojobs