Billing Analyst

 Johnson Controls
 Australia, , New South Wales
 3 weeks, 5 days ago

Position Description:

You will be responsible for taking ownership of major account consolidated invoicing, coordinating with other departments to ensure service/patrol jobs are accurately billed & processing subcontractor invoices.

Specific Accountabilities:

-Ownership of invoice queues including support and learning how to manage consolidated invoicing for Major accounts

-Ability to interpret and rectify queues invoice issues reported as exceptions related gross margin and all other exceptions and meet rectification deadlines

-Investigate and process reversals and credits as required

-Manage collection and attachment of paperwork required for presentation of invoices and distribution of invoices as per each customer requirement

-Manage subcontractor payment process including all related data entry relating to input of costs

-Identify and communicate issues impacting business and escalate to major account manager where necessary

-Take ownership of queries or complaints promptly and amicably. Ensure resolution providing quality service to increase customer satisfaction

-Other duties as assigned

2 year degree or equivalent combination of education and experience4 Years suggested minimum experience

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